Understanding FacetScore: Your Questions Answered
Considering FacetScore for your business? Learn about our user-friendly platform, account connection options, and robust data protection. Plus, discover how you can try FacetScore free for 7 days with a personal demo.
If you're considering FacetScore for your business, here are answers to the most frequently asked questions to help inform your decision.
Do I need technical expertise to use FacetScore?
Not at all! We've designed FacetScore to be straightforward and user-friendly. Our dashboard makes setup and insight gathering as simple as clicking a few buttons. If you can use basic office software or email, you'll feel right at home with FacetScore.
What are the limits on connecting social media accounts?
You can connect any social media account that you own or have authorized access to manage. While our supported platforms may evolve, we maintain flexibility for your needs. Each subscription plan comes with specific account limits, but you can easily scale up by adding more subscriptions as your business grows.
Important: All social media connections must comply with our data agreement.
Are there restrictions on connecting review sites?
Similar to social media accounts, you can integrate any review site account you own or have permission to manage. Our supported services may expand over time, and while plans have different account limits, you can easily scale up your subscription to accommodate more connections.
Important: Review site usage must align with our data agreement.
How does FacetScore protect my data and privacy?
We take data protection seriously and comply with major privacy regulations including:
- UK GDPR
- EU GDPR
- Japan's APPI
Our approach to AI and data security includes:
- Using our own private models hosted on our infrastructure whenever possible
- Implementing "private" mode for any necessary third-party AI APIs to prevent data retention or training
- Never using your raw data for training, tracking, or benchmarking
- Deleting all raw data after processing, as detailed in our data agreement
For more information about our AI practices, please visit our Ethical AI page.
Is there a free trial?
Yes! All of our plans come with a 7 day free trial. This ensures you have enough time to get set up with FacetScore and understand if it is right for your business.
You can get started by talking to our team to arrange a demo and your invitation to the platform.
How do I get started?
At the moment, FacetScore is available on an invite only basis. We do this to manage the onboarding of our new customers closely and make sure that they can get up and running as quickly as possible.
The good news is that securing your invitation is easy, just arrange an appointment with our team to have a demo of FacetScore. If you think it is for you, we will send you an invitation and our team will work with you to get started.