FacetScore adds support for Threads and BlueSky
FacetScore now supports Threads and BlueSky, expanding its insights to these rising platforms. Integration is free for eligible plans. We are also changing our support for X/Twitter read all the details below. Rollout begins soon—early access available!
With the growing popularity of these newer social media platforms, Arkilon Ltd has integrated the FacetScore application with both Threads and BlueSky.
It's been inspiring to see companies worldwide flock to these new platforms to expand their footprint and attract potential customers. As these platforms become increasingly important to businesses, it's essential for us to embrace them to ensure FacetScore continues to provide the most robust insights and analysis possible.
Getting started is easy
Adding these new platforms is just a few clicks away in your FacetScore Dashboard. This feature will be gradually rolled out to our customers up until March 1st 2025.
Add new Social Media accounts to your plan
Want early access to Threads and BlueSky support? Contact us today!
Pricing and Availability
All of our plans have a number of "included social media accounts", which gives the number of accounts you can monitor on your plan for no extra cost.
If there isn't enough space available on your plan to add Threads or BlueSky support, don't worry! It's easy to add a new account to your plan from the dashboard. For those cases, the new accounts will start at £25 +VAT per month when billed annually.
Add new Social Media accounts to your plan
We will continue to monitor the ever-evolving social media landscape and consider adding newer services—such as Mastodon—if demand from our customers or platform growth increases.
BlueSky and Threads support are also included at no extra cost for all of our "Unlimited" plan subscribers.
Changes to X/Twitter Support
Due to increasing costs of API integration and feedback from our current customers, we will be re-evaluating our integration with Twitter/X.
While existing customer integrations remain unaffected, we are introducing the following changes:
- X/Twitter accounts will no longer count as an "included social network service" in most plans. Adding new X/Twitter accounts to FacetScore will require an additional paid subscription.
- Customers on an "Unlimited" plan will continue to have support for X/Twitter. However, the update frequency will be reduced. While this change may delay updates, the quality of data analysis and insights remains unaffected.
- For customers who heavily use X/Twitter, upgrading to our "Unlimited" plan offers a more cost-effective and hassle free solution, as well as providing valuable extra features.
You can find out more by talking to our team.
New Paid Subscription for X/Twitter
For customers who wish to enhance X/Twitter performance in their "Unlimited" plan or add new accounts in standard plans, a new paid subscription is available. This is optional and will only apply to new accounts. Your existing X/Twitter integrations will not be required to upgrade.
Key Details
- Pricing: Starts at £60 + VAT per month (when billed annually)
- Eligibility: Available only to accounts outside their free trial period
- Availability: These new X/Twitter accounts will be available from March 1, 2025
We will contact affected "Unlimited" plan customers directly to provide details.
If you have any questions or concerns, please feel free to get in touch.
Why Are We Making These Changes?
The rising costs of integrating with Twitter/X's API, coupled with lower utilization among our customers, have led us to make these adjustments. While we understand that pricing and service changes may not always be welcome, these decisions are necessary to ensure FacetScore remains sustainable and continues delivering high-quality service.
Thank you for your understanding and continued support. If you have questions or would like to discuss your plan options, please don't hesitate to reach out to our support team.
We’re excited to support your growth on new platforms like Threads and BlueSky while ensuring existing integrations remain valuable. Thank you for using FacetScore.